Please read the following disclosure very carefully. Your electronic signature on this consensual agreement binds you to our terms and conditions, once you click “Accepted.”
1) Please be advised that it is your responsibility to provide us with any logos/images etc. in a format that is suitable for our printing methods (Please refer to ‘File setup guide’ ). This means that the files you send us need to be of suitable size, resolution and format, for the methods being used to produce your specific products. If you’re in any doubt as to the suitability of the content you’d like to include on your printed media, please be sure to discuss this with us before placing your order, as we regret that we’re unable to cancel and/or refund (partially or fully) any orders due to this reason. Our team of professionals will be more than happy to provide any needed guidance on your query, please contact them at [email protected]
2) Any artwork that we work on, either partially or in whole, for you– using our design/artwork services, will be kept on file for up to 12 months as well as supplied to you for your to keep for any future orders you place with us. Artwork you ask us to produce for you (using design/artwork services) is solely for the purpose of the use on your specific related order, and payment for artwork is for this work only. It is not, for example: For the exportation/creation of artwork for potential third-party use (including; but not limited to; the emailing of the artwork [editable or otherwise] to the client, as it is solely for our use on that specific order). ‘Artwork release’ (in vector format where possible) to third parties (and/or the client) will incur a fee of £95+VAT (at our discretion), please enquire. After said paid, ‘artwork release,’ full copyright in the design (if applicable) and/or copyright in the compilation of the artwork (if applicable), will then also be handed over to you. Please note that the copyright in any artwork created and/or assisted by us, (full or partial) remains the full and/or partial property (as appropriate) of After Hours Creative Creative (UK) Limited, unless copyright has specifically been transferred by paying our artwork-release fee, or by an explicit written request and agreement, before ordering.
3. Please take extra care before approving any proofs sent to you. After our proof is accepted, by e-mail or otherwise, we can take no further responsibility for its contents, including, but not limited to: typographical errors. Once approved, we are also unable to make any further alterations before going to print. Please note: Colours may differ from screen to print, and sizes of any content (including, but not limited to; contact details, logos, etc.) may be enlarged in your provided proof, for ease of reading. If you require a printed proof, for colour matching utilizing CMKY values, there is a fee of £10.00+VAT. Please advise of this request prior to placing your order. You may enquire about this request by contacting Client Services at [email protected] All printed proofs are generated and posted within 3 business days of submission.
Artwork Specifics/Colours (including printing colours and reproduction)
1. If you wish to provide us with your own completed artwork, please take extra care to ensure your files meet our artwork guidelines, available on our website page or in writing by request and to check for errors. We can accept no responsibility for any errors, or post-production issues that may arise, due to artwork that is not in whole created by us. Any electronic proofs you receive are intended as a representation of layout and format only, and are not indicative of final print quality (for better or for worse). Colours and reproduction may vary from screen to print, from artwork to print and between print runs; and unless colours are PMS-matched by specific request (and acceptance) at additional cost, cannot be guaranteed as accurate. Final artwork submitted to us should be created suitably for the printing and production methods we utilise, for the specific products being produced for you.
A) Individual business card range: Online/Emailed photographs, physical samples and specification choices: Please be aware that features of our Individual business card range i.e. (but not limited to) debossing and foiling, are heavily light-dependent and the appearance, contrast, colour etc. of the features depends on many factors; including (but not limited to): lighting hitting the card/elements (in a photograph or in person), exact foil/features and card combination(s) chosen and the artwork used. Your resulting card(s) may therefore vary from i.e. a photograph on our website or a different physical sample you have received, and depending on your exact artwork and chosen card/foil/features. If you’re unsure of the suitability of either your provided artwork, or your card/foil/feature choice(s), please contact us to arrange for a small run to be produced as part of your order (at additional cost), though this won’t always be possible. Our Client Services team will gladly assist you with arranging a small order run, please contact them at [email protected] Due to the nature of the processes involved, and the bespoke nature of the materials used, card and foiling and debossing may naturally vary to within normal tolerances, between production runs and from card to card.
B) More info specific to “Individual” orders: Please be aware that the different card and foil colours, the combination thereof, and the specific artwork being used, can affect the results possible in terms of impression depth of foiling and/or debossing, quality of foiling and/or debossing and so on. Coupled with the bespoke nature of the card and foil production, this means that your cards may vary to any samples you have received, or to any previous similar/identical orders you have placed, due to the nature of this bespoke product. While it’s always our aim to produce high quality products; we reserve the right to amend our production methods – including (but not limited to) content, foil edge gilding , finishing – from time to time without notice, so unless specified by us or requested otherwise by you in writing, your future orders may, as our business and offerings develop, differ from your previous order(s).
Due to the diverse range of stocks and print finishing options we offer, certain products may have some limitations which are clearly explained on our product pages. If submitted artwork for a product range does not coincide with our professional artwork guidelines, then AHC reserves the right to cancel and refund an order at any given time. AHC will grant the opportunity to submit amended artwork for consideration, pending final review by one of our professional designers.
By clicking on this box, you are agreeing to the aforementioned terms and conditions. You acknowledge you have read these terms and conditions in whole and wish to proceed with uploading your artwork. Your acknowledgement of these terms hereby releases After Hours Creative Ltd. from any unforeseen liability and/or cupability relevant to the artwork, digital proof and final product outcome.